Leadership

What Stephen Hawking Can Teach You About Leadership

I’m a science geek. Whether it’s black holes, time travel, or the 10th dimension… it gives me the warm fuzzies. So naturally, last evening I spent geeking out on Netflix and caught “Into the Universe with Stephen Hawking.” From the big bang to the formation of black holes, the show was a mind-blowing journey to the beginning of time and back.

Being also a business geek, I couldn’t help seeing the similarities between how the best leaders model their actions and how the Universe works. The similarities are striking, and this article highlights a few of them.

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Choose Your Partnerships Wisely

Choose Your Business Partnerships Wisely

Choose Your Partnerships Wisely

Business, Leadership, Opinion, Personal Development

If there’s one thing I’ve been learning as a business owner, it’s the importance of choosing partnerships wisely. I’m not only talking only about legal business partnerships, but almost any affiliation your company can enter into. This means business partners, suppliers, sponsorships, employees, and even clients.

Over the years our company has been in business, we’ve been approached by many people for various opportunities. From profit-sharing ventures to vendors wanting a piece of the action—and everything in between. A few of them we’ve accepted based on the potential benefit it could bring both companies. We viewed them as true win-win scenarios—how could they possibly fail?

Well, quite a few of them did. But we learned something about each one, and over time, how serious a partnership really is. I’d like to share with you some of our experiences in a few of these areas.

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The Thing About Thought Leadership Is That It Actually Requires Leadership

The latest craze in the marketing world is the term “thought leadership.” Virtually overnight, it turned into a world-wide gobbledygook festival as hordes of marketers, bloggers and journalists scrambled to establish themselves as “thought leaders” in their respective fields. Unfortunately, the vast majority of them have no clue what it actually is. And predictably, just as quickly as the label surfaced, it completely lost its meaning. This article explores the meaning of thought leadership—what it really is, and how to tell if you have it.

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Take Yourself Seriously and They Will Too

Take Yourself Seriously and They Will Too

Take Yourself Seriously and They Will Too

Leadership, Personal Development

I am not quite sure when it started or really or what the deciding factor was, but over the last two years of my life I have noticed a change. I grew a backbone.

I wasn’t necessarily a pushover.  I just didn’t like making waves or disturbing the peace. I never wanted to cause conflict or wreck anyone’s day, but without realizing it sometimes that really wrecked my day.  Everyone’s needs came before my own, as I tried to understand everything from their point and tried to accommodate them.

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How to Offer Credit Without Killing Your Business

In a service business, anytime you deliver services without prior payment, you’re extending the customer credit. You are spending your time and money for the customer with the promise that they’ll reimburse you when the job is done. Even if you collect a deposit, you are financing the remaining portion of the outstanding balance.

Credit terms can be useful as a marketing tool. Offering credit can have a positive effect on your sales and make you more competitive. But you have to be careful because it also places your business at risk and has a draining effect on your cash flow.

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4 Tips for Common Sense Customer Service

Customer Service Tips

4 Tips for Common Sense Customer Service

Business, General, Leadership, Opinion, Personal Development, Sales

As someone who has grown up in Grande Prairie, I have watched my city go through its share of economic ups and downs. I’ve seen people lined up for job interviews as well as 3 people trying to do a 10-man job. Throughout all of this, I have also noticed trends in the customer service area. With Grande Prairie on another cusp of a boom, I thought I might point out a few things that seemed to escape us last time.

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How To Grow Your Business When You Can’t Take On Any More Work

How To Grow Your Business When You Can't Take On Any More Work

How To Grow Your Business When You Can’t Take On Any More Work

Business, Leadership, Marketing, Personal Development

Most marketing articles focus on how to cure the problem of having not enough work. But here in Grande Prairie, business owners have a unique problem: They have too much going on. To the point of it being unhealthy for their business.

It seems crazy that a small northern city would have this problem. But although our population is approximately 60,000, our service area includes about 280,000+ people in the surrounding communities, making us a regional hub for tourism and business in the north. We’ve been declared Canada’s Most Entrepreneurial City in 2010, 2011, and 2012 by the Canadian Federation of Independent Business. Trust me, we don’t mess around.

In the midst of all this entrepreneurial frenzy, businesses are actually scared to do any more sales and marketing. They can’t keep up to their current clients, let alone any new ones. Everything feels out of control.

Yet, they still need to grow to achieve their goals. How do you grow if you can’t keep up with the work? This article will teach you a simple process to do just that.

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